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After-sale

One-stop service

Pre Sales Service:

1.Guide customers to understand equipment and market conditions at the initial stage

2. Assist customers in market research and profit analysis

3. Provide customers with appropriate solutions or clear sales channels for final products

4. Provide various qualification certificates to help customers obtain environmental impact assessments or permits

5. Make the most reliable equipment plan for customers according to requirements and budget

6. Provide operating equipment for customers to visit and learn

In Sales Service:

1. Timely update equipment production status and feedback to customers
2. Factory building drawings can be provided to facilitate timely construction by customers
3. Customers can come to the factory at any time to inspect the goods and supervise the production situation

After-sale service:

1. Quality warranty period: warranty period provided by the main furnace (agreed by both parties)
2. Provide customers with matching vulnerable parts (free of charge during the negotiation period)
3.The company sends engineers to the buyer's site for installation and commissioning, including skill training and maintenance for the buyer's operators
4.Provide corresponding layout drawings and operation manuals based on the buyer's plant and land
5. For damage caused by the buyer, provide cost effective accessories to facilitate customer maintenance
6. If you have any technical requirements, you can answer them online 24 hours a day. If necessary, engineers will be dispatched to the buyer's factory for maintenance and guidance as soon as possible

Supporting services:

1. Can handle visa for customers
2.Recommend freight forwarders for customers
3. Help customers make itineraries and make hotel reservations
4. Arrange for drivers to pick up and drop off at the airport or station